Outperforming « Unbound Ideas

For instance, there is a donut vendor I feature in the book who trusts his customers to make their own change when making a purchase. This increases his productivity and their satisfaction, ensures customer loyalty, and wins him more customers. On a larger scale, the University of ... He is establishing a direct relationship with anyone who might want to visit one of his hotel rooms or invest in his company, building more trust and deeper connections in the process. ...